072 702 3860 | info@hs-group.co.za

Websites • Business email • Managed support

Ongoing website care

Website Maintenance and Support

A website is a working business asset. Keep its information accurate, technical foundation maintained and customer journey functioning as your company changes.

Stay current

Why regular website maintenance matters

Outdated prices, broken links and old contact information can cost a business enquiries. Technical components also change over time. Maintenance gives you a defined route for approved updates, checks and fixes instead of waiting until a customer reports a problem.

Practical coverage

Support matched to the website

Content updates

Approved changes to services, contact details, notices, images and page copy.

Functional checks

Review important forms, navigation, buttons and responsive layouts.

Technical updates

Planned updates for supported software and components where applicable.

Backup awareness

Confirm available recovery options before higher-risk changes.

Security hygiene

Review HTTPS, access and unusual behaviour when support is requested.

Search essentials

Keep metadata, sitemap links and important business information consistent.

Clear scope

Maintenance is planned, not unlimited redevelopment

Routine support and small approved changes can be included in an agreed monthly scope. New pages, major redesigns, custom functionality, urgent recovery or third-party integrations may require a separate quotation. We confirm the scope and cost before additional work begins.

Be prepared

What to send when requesting a change

Provide the page URL, the exact text or image to replace, the desired deadline and the person authorised to approve the change. Clear source material helps prevent errors and makes the update faster to review.

If the site is unavailable or behaving unexpectedly, include a screenshot, the time the problem occurred, the device or browser used and the steps that caused it.

Related services

Support from build to ongoing care